Flint students: See U-M Flint's Preferred Name Info.

Ann Arbor Students: In Wolverine Access, navigate to Student Business > Campus Personal Information > Names > Update or Add a preferred name.

University Employees: In Wolverine Access, navigate to Employee Self Service > Campus Personal Information > Names > Update or Add a preferred name.

Note: Changing your Preferred Name in Wolverine Access will update the display name ONLY for Faculty, Staff, and Ann Arbor Students.

Log in to Wolverine Access self-service to remove the parenthesis from the name and use dashes instead: for example John Smith he-him-his.

The most common use of this is when adding pronouns to the end of your name: for example John Smith (he/him/his).

U-M Dropbox does not work if there are parentheses or slashes used in an individual's name.

Refer to this article about secondary emails:.

If you have a personal Dropbox account, you will need to remove your email address if it is listed as the secondary email address on the account.

If SSO does prompt, continue this list.

To check if there is a personal Dropbox account, head to and type in your address, if SSO does not prompt then there is an active personal account.

The most common reason of this error is a personal U-M Dropbox account.

User cannot log in to their account at because of the following error: 'Unexpected Dropbox Error.' Resolution Causes

Dropbox login error update#